Higer Education - Pós-Venda - Follow-Up e Gestão de Expectativas by TM Academy

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Higer Education - Pós-Venda - Follow-Up e Gestão de Expectativas by TM Academy

http://bit.ly/2t6HQBT

Neste vídeo a convite da Gerente de Higher Education, Mariana Shimoda, o Gerente de Treinamentos compartilha sobre a importância da Gestão de Expectativas com os clientes desde a primeira etapa do atendimento, além de dicas e consequências de equívocos nesta esfera.

Uploaded 2019-01-31T11:54:08.000Z

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